# Epson printer error - An ink pad needs Service

Did you buy an Epson printer and do you think you have it forever? Epson inkjet printers have a counter that quietly counts down and locks the printer at the least convenient time.

I have Epson XP-510 printer for about four years and claim to have printed about 4500 pages. I have replaced the ink tanks about six times. Now the printer said Error 11 – An ink pad needs Service, contact Epson

##### Error 11

An ink pad needs Service, contact Epson

## Problem analysis

How does an inkjet printer work? The printer is based on a nozzle head that sprays ink droplets onto the paper. Above it are ink cartridges. When the printer is standing for a while, the nozzles will dry and need to be flushed. What? Of course, ink. And the ink has to end somewhere. So under the headland parking lot, there is a splash ink container.

It is a plastic tray of about 1.5 dl. The lower half is filled with a sponge that has splashed ink. Of course, it is advisable that the sponge does not soak to 100%, because then the tray would start to fill with liquid ink and when the printer tilts, this black-black liquid would leak onto the furniture and no one would clean it up. Epson quite simply made sure it didn’t happen.

There is a counter in the printer that shows how many times the header has been cleaned. Whether automatically or by calling a cleaning procedure. When the counter counts up to 100% and the printer thinks the sponge could be full, we just make a mistake and print. Do you need to print your diploma by morning, because tomorrow is the final day for submission? Bad luck, Epson has decided and you will do nothing.

## How reset printer counter

You need send snmp packets to your printer. In linux distribution you need snmpget program. ON debian distro you can install it with apt-get install snmp.

You can download for windows users net-snmp from sourceforge, or directly here

You need ip address of your printer and type to your command line:

snmpget -Oa -v1 -c public $printer_ip 1.3.6.1.4.1.1248.1.2.2.44.1.1.2.1.124.124.16.0.121.4.66.189.33.17.0.0.72.112.116.116.122.113.106.118 $printer_ip is ip address of your ink printer